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Leveraging AWS to Revolutionize WOTC Tracking For Sagemont Advisors

Written By: NextGen Coding Company
Published On: Thu May 02 2024
Reading Time: 4 min

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Introduction

Task

Sagemont Advisors, a consultancy specializing in compliance and tax credit management, sought to enhance its Work Opportunity Tax Credit (WOTC) tracking system. The challenge was to create a scalable and automated platform that could streamline eligibility screening, application tracking, and credit calculations for businesses. The solution required seamless data integration, advanced analytics, and secure document handling, all while ensuring compliance with IRS guidelines and GDPR standards. AWS was identified as the ideal cloud platform to deliver scalability, security, and high performance.

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Solution

NextGen Coding Company developed a robust WOTC tracking system for Sagemont Advisors, leveraging AWS’s powerful suite of cloud technologies to deliver a transformative solution.

  • Scalable Infrastructure with AWS EC2 and Auto Scaling:
    The system was deployed on AWS EC2 instances with Auto Scaling, allowing the platform to dynamically adjust its computing resources based on user demand. This ensured optimal performance during peak usage, such as at the end of filing periods.
  • Eligibility Screening with AWS Lambda:
    Automated eligibility screening workflows were powered by AWS Lambda. Lambda functions processed applicant data in real time, validating qualifications against WOTC criteria and reducing the screening process time by 50%.
  • Data Storage and Security with Amazon S3:
    Applicant documents and WOTC-related files were securely stored in Amazon S3, with server-side encryption and access control policies to restrict data to authorized users only. Multi-region replication ensured high availability and disaster recovery capabilities.
  • Advanced Analytics with Amazon Redshift:
    The platform leveraged Amazon Redshift as its data warehouse to analyze applicant trends, credit utilization, and success rates. Redshift’s advanced query capabilities enabled Sagemont to generate detailed insights, which were visualized using Looker Studio dashboards for better decision-making.
  • Document Processing with AWS Textract:
    The system used AWS Textract to extract text and data from uploaded WOTC forms, automating the extraction of key details such as employer and applicant information. This reduced manual data entry errors by 70%.
  • Compliance Monitoring with AWS CloudTrail:
    To ensure compliance with IRS and GDPR regulations, AWS CloudTrail was deployed to track and log all platform activity. This provided a secure audit trail for tracking changes and ensuring accountability.
  • Real-Time Notifications with Amazon SNS:
    Applicants and employers were kept informed of application statuses, filing deadlines, and document requirements through real-time notifications sent via Amazon SNS. This improved communication and engagement, reducing missed deadlines by 30%.
  • Application Tracking with Amazon DynamoDB:
    A high-speed, serverless database was built using Amazon DynamoDB to track WOTC applications. This enabled real-time updates on application progress and provided businesses with instant access to their credit statuses.
  • Scalable Backend with AWS Elastic Beanstalk:
    The backend services were hosted on AWS Elastic Beanstalk, streamlining deployment and maintenance while ensuring scalability. The platform could handle thousands of simultaneous users without latency issues.
  • Secure Payment Integration with AWS API Gateway:
    Payment processing for WOTC application services was integrated using AWS API Gateway and Stripe. This ensured secure transactions and provided businesses with a simple and transparent payment experience.

Outcome

The AWS-powered WOTC tracking system delivered significant improvements in efficiency, scalability, and user satisfaction for Sagemont Advisors:

  • Improved Scalability During High Demand:
    With AWS EC2 and Auto Scaling, the platform supported over 250,000 concurrent users during peak filing periods, maintaining a 99.99% uptime rate.
  • Faster Eligibility Screening:
    Automated workflows using AWS Lambda reduced screening times by 50%, allowing businesses to process applications more quickly and efficiently.
  • Reduced Manual Errors:
    Integration with AWS Textract decreased data entry errors by 70%, improving the accuracy of WOTC applications and credit calculations.
  • Enhanced Data Insights:
    Analytics powered by Amazon Redshift provided actionable insights into credit utilization, resulting in a 20% improvement in employer tax savings through optimized credit strategies.
  • Increased User Engagement:
    Real-time notifications sent through Amazon SNS increased user engagement by 30%, ensuring timely responses and reducing missed opportunities for credit filings.
  • Stronger Compliance Confidence:
    With activity tracking and auditing enabled by AWS CloudTrail, Sagemont Advisors ensured 100% compliance with IRS and GDPR regulations, boosting client trust.
  • Streamlined Payment Processing:
    Secure payment integration through AWS API Gateway and Stripe resulted in a 25% faster checkout experience, enhancing user satisfaction.
  • Actionable Decision-Making:
    Real-time dashboards built with Looker Studio allowed Sagemont Advisors to identify bottlenecks and improve workflows, reducing overall application processing time by 35%.

Through the implementation of AWS technologies, NextGen Coding Company enabled Sagemont Advisors to revolutionize WOTC tracking, delivering a secure, scalable, and efficient platform that empowered businesses to maximize their tax credits.

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