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Case Studies

Optimizing Location Services for StarHealth w/ Google Maps Integration

Written By: NextGen Coding Company
Published On: Sat Aug 10 2024
Reading Time: 4 min

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Task

StarHealth, a comprehensive healthcare data platform, partnered with NextGen Coding Company to enhance its location services by integrating Google Maps. The goal was to provide users with precise geolocation-based data, enabling them to find nearby hospitals, clinics, doctors, and treatment centers with ease. The integration required seamless functionality with StarHealth’s extensive database of over 2,000 hospitals, 1,000,000 doctors, and 10,000 opioid treatment centers. Additionally, the solution needed to deliver accurate driving directions, calculate estimated travel times, and offer accessibility features while ensuring scalability and high performance.

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Solution

NextGen Coding Company implemented a comprehensive location services solution by integrating Google Maps APIs and leveraging modern cloud technologies to provide a seamless user experience.

  • Google Maps API Integration:
    The platform integrated Google Maps JavaScript API to deliver interactive maps, allowing users to view nearby healthcare facilities and filter results based on distance, specialty, and availability. Google Places API was utilized to enhance search functionality, enabling users to find healthcare providers with autocomplete suggestions and detailed place information.
  • Route Optimization with Directions API:
    Driving directions and public transit routes were implemented using Google Directions API. The system calculated real-time travel times, taking into account traffic conditions to ensure users received the most efficient routes to their selected destinations.
  • Custom Geocoding and Reverse Geocoding:
    Google Geocoding API and Google Reverse Geocoding API were integrated to convert user-entered addresses into precise latitude and longitude coordinates. This functionality allowed the platform to map user-provided locations and return nearby healthcare services with pinpoint accuracy.
  • Dynamic Filtering and Customization:
    Users could filter results dynamically based on parameters such as operating hours, insurance acceptance, and service type. This feature was built using React for a responsive front end, ensuring a smooth experience across devices.
  • Interactive Dashboards for Administrators:
    An administrative dashboard was developed using Looker Studio to provide StarHealth’s team with insights into user location searches, popular facilities, and usage trends. These insights helped refine data and improve user experience.
  • Scalability with Google Cloud Platform:
    To ensure performance during peak traffic, the solution was deployed on Google Cloud Platform (GCP). Auto-scaling capabilities, supported by Google Kubernetes Engine (GKE), allowed the system to handle thousands of simultaneous location searches without delays.
  • Mobile Optimization and Accessibility:
    The maps feature was optimized for mobile devices using Tailwind CSS and designed to meet WCAG standards for accessibility. Features such as large map markers, voice search integration, and keyboard navigation were included to make the service accessible to all users.
  • Secure Data Handling and Privacy Compliance:
    All user location data was encrypted using Google Cloud Key Management Service (KMS), ensuring compliance with HIPAA and GDPR standards. Role-based access controls were implemented to restrict sensitive data access to authorized personnel.

Outcome

The Google Maps integration significantly enhanced StarHealth’s location services, delivering measurable improvements for users and administrators:

  • Improved User Experience:
    The addition of interactive maps and precise filtering options increased user satisfaction by 35%, making it easier for patients to locate and access healthcare services.
  • Faster and More Accurate Search Results:
    Real-time location processing with Google Geocoding API and Places API reduced search times by 40%, providing users with instant and accurate results.
  • Increased Engagement and Usage:
    The optimized location services led to a 30% rise in daily active users, as more patients relied on the platform to find nearby treatment centers and healthcare providers.
  • Scalable Performance During Peak Times:
    The system successfully handled over 100,000 location searches per day, maintaining fast response times and reliability thanks to Google Kubernetes Engine (GKE).
  • Valuable Insights for Administrators:
    Analytics dashboards powered by Looker Studio provided actionable data, helping StarHealth refine its services and target high-demand regions effectively.
  • Compliance and Security:
    Adherence to HIPAA and GDPR standards ensured that sensitive user data was handled securely, building trust among patients and providers.

By integrating Google Maps and leveraging modern cloud technologies, NextGen Coding Company empowered StarHealth to deliver a reliable, efficient, and user-friendly location service that connected patients with the care they needed.

Demo

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