Returns & Reverse Logistics System
Returns quietly destroy margin. We build the RMA flow, apply disposition rules automatically (restock, refurb, liquidate, scrap), track units through refurbishment, and report recovery value against return cost per SKU and reason.
Scope of the build
Fixed scope, fixed timeline, 100% U.S.-based senior engineers on Eastern-time hours.
- Customer RMA portal and label generation
- Receiving inspection and grading workflow
- Disposition rule engine by SKU and condition
- Refurb and repair job tracking
- Liquidation and secondary channel handoff
- Return-reason and recovery analytics
What you get
Higher recovery
Right disposition applied automatically.
Root causes visible
Return reasons tied to SKU and supplier.
Faster restock
Sellable units back on the shelf in days.
Where this fits
- → E-commerce and DTC
- → Electronics and appliances
- → Medical device
- → Industrial distribution
From signature to production
The same delivery rhythm on every engagement. You always know what shipped last week and what ships next.
- Week 0
Scope lock
Two working sessions with your team. We write the spec, the acceptance criteria, and the integration list, then fix the price against it.
- Weeks 1-2
Spine first
Data model, auth, environments, CI, and the riskiest integration go in before any screen is polished. You see it running in staging.
- Mid-build
Weekly demo
Working software every Friday, on your staging environment. Scope changes get priced in the same call, never discovered at the end.
- Go-live
Handover that holds
Runbooks, monitoring, test suite, and a recorded walkthrough for your engineers. You own the repo and the accounts from day one.
Before you book a call
Straight answers on price, timeline, ownership, and who writes the code. If your question is not here, ask it on the call — we answer it the same way.
Scope returns & reverse logistics system →What does returns & reverse logistics system cost?
From $46,000. The price is fixed against a written scope after a two-session discovery, so the number you approve is the number you pay. Typical delivery runs 6–9 weeks.
How long does it take to go live?
6–9 weeks from scope lock to production for the scope listed on this page. You see working software in your staging environment every week, starting in week two.
What does it integrate with?
Out of the box we wire Shopify, ShipStation, NetSuite, Snowflake and Stripe. Anything with an API or a file drop can be added during scope lock.
Who actually builds it?
Senior U.S.-based engineers on Eastern-time hours. No offshore handoff, no rotating junior bench. The people on your kickoff call are the people writing the code.
Do we own the code?
Yes. Your repo, your cloud accounts, your data — from the first commit. We hand over runbooks, tests, monitoring, and a recorded walkthrough so your team can take it forward without us.
Can this start smaller than the full scope?
Usually. We can carve a first slice that proves the hardest part of returns & reverse logistics system in a few weeks, then sequence the rest once it is running in production.
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Buying for logistics & supply chain? These usually ship together.
More Logistics & Supply Chain solutions
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